| |
SMB’s In-house Implementation |
Outsourced Solution |
| Financial Investment |
Large financial investment,
often thousands of dollars, for hardware, software licenses,
IT resources and more. Unpredictable maintenance expenses. |
Initial costs are minimal. No need to purchase
hardware or software; no need for added IT personnel.
Ongoing fees are low, predictable and easy to budget. |
| IT Resources |
Requires dedicated IT
resources.
Managing a typical email system for a 100 person company
takes 85% of a senior technician's time.
|
No
dedicated IT resources required. User maintenance
can be performed by a non-technical person. All system
management is performed by the provider. |
| Deployment |
Average 30 days to
deploy an in-house messaging and collaboration solution with
dedicated staff. |
Get
started in minutes within hosted environment. |
| Reliability and Maintenance |
Lack of redundancy and
bandwidth, poor administration, delay in upgrades - any
of these can cause security and performance issues. Server
crashing and email interruptions cause business delays and
loss of productivity. |
Updates performed in timely manner by trained experts.
Quality of service and English and French
technical support is provided across North America. Back up
is provided with hosted service. |
| Security, Maintenance and
Upgrades |
Constant vigilance required
to combat viruses and SPAM. Delay in upgrades. Costly,
complex security solutions. |
Security and mobility services are available on demand.
Basic features included with service; advanced features
available at low cost. |
